Contact Us
Have questions or need assistance? We're here to help!
Phone Support
Our customer support team is available to assist you with any queries.
+91 8961704562
Email Support
Send us an email and we'll get back to you within 24 hours.
support@keralawinners.com
Office Location
Visit our office for in-person assistance and inquiries.
3rd Floor KSRTC Building, Directorate of State Lotteries Vikas Bhavan P.O., Thampanoor, Thiruvananthapuram, Kerala
Frequently Asked Questions
Find quick answers to common questions about contacting us.
What are your customer support hours?
Our phone support is available Monday to Saturday from 9:00 AM to 6:00 PM. Email support is available 24/7, and we aim to respond within 24 hours.
How can I claim my lottery prize?
For prizes up to ?10,000, the amount will be credited directly to your account. For larger prizes, please contact our office with your ID proof and the original ticket.